How does the ChartMedic beta service differ from the production service?

You've received an email from the ChartMedic Team at chartmedic.com inviting you to a provider role and providing a chance to see our service in action from the standpoint of a physician seeing patients.

Clicking the button and following the instructions in the email will show you the service up close. If you haven't done so already, please be aware you'll be asked to provide a cell phone number and your NPI number (the latter is easy to look up online here if you don't have it handy).

Doing so will sign you up on our "beta" service which is for marketing and testing purposes. This is where we'll roll out new features and questionnaires to kick their tires. Although the URL includes "beta", as of the end of November, 2021, the beta service is release-ready and the same as the production service with two important exceptions: source of interviews and behavior of the copy button for encounter documentation:

1. On the beta service, interviews can come from a bot that picks interviews and randomly answers questions. That way, physicians trying out the system don't have to download the app and pretend to be patients.
2. On the beta service, clicking the round purple copy icon next to the appropriate section of documentation causes a PDF containing the formatted information (just like it will look in Epic*) to be created and shown in a browser pop-up. This conversion is performed by another service and there can be a bit of a pause while it completes. If you have an automatic pop-up blocker on your web browser, you may not see it.

TLDR: Regarding the second item, clicking the "copy" icon on the production service causes the encounter documentation generated from the patient interview to be placed in the system clipboard to be pasted into Epic. This information is formatted to improve readability within Epic, but if examined outside of Epic, contains non-human-readable formatting information.

That's it. Otherwise the two services are identical. The two additions on the beta service make demonstrations of the system possible in the absence of a patient completing an interview and without logging into a working Epic system.

Your feedback is always appreciated.  We want to make delivering great patient care easier for you, and your suggestions are the best way to accomplish that.

- The ChartMedic team

(* Epic is a trademark of Epic Systems Corporation)